Instagram currently has over a billion active users. There isn’t a single person in today’s generation who isn’t aware of Instagram or who doesn’t use it. If all of these users had contacted Instagram for assistance, there would be 2,567,345 requests every day.


It’s only natural for Instagram to have a quick support team that responds to people’s complaints and queries. So, let’s get right into our blog post on how do I contact Instagram about a problem.

how do i contact instagram about a problem
Most Useful Methods on How Do I Contact Instagram About A Problem 18

How Do I Contact Instagram About A Problem

Instagram features a comprehensive and interactive support center that promptly replies to any inquiries and complaints. They would almost certainly answer your queries.

Additionally, this support center helps users to report content and issues with accounts if the content offends them. It matters not if you use an Android or iOS; you can reach the Instagram support center. You can also reach the assistance desk via the website.

There have been new developments in how we can actually reach out to Instagram and ask them a question. Also, you can even learn the ways to buying comments on Instagram through our website.

Therefore, if you wish to learn more on how to contact Instagram, follow the steps given below:

Use the In-App Feature

Step 1: To use this feature, go ahead and run your Instagram app on your device.

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Step 2: You can then click the icon at the bottom right. After that, tap the three lines on the top right corner.

Step 3: Go to “Settings” and tap on the “Help” option. Under the “Help” option, you will see “Report a problem’ and ‘Help Center.”

Step 4: Click on “Report a problem,” and it will show you a list of the problems you can report. The options will be “Spam or Abuse,” ” Something isn’t working,” and “General feedback.” Choose an option depending on the issues you’re facing.

contacting instagram about a problem

Step 5: If you have a question with a feature, tap on “Something isn’t working.” You can type a brief explanation about the problem. Also, you can even take photos or upload them from your device.

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Step 6: Tap on “Send,” and you will get a message from Instagram.

Alternate Methods

It’s vital to understand that there are no absolute ways to reach Instagram support. So just to reiterate, the given methods are simply a creative way to reach out to Instagram.

Use Twitter To Contact Instagram

Instagram released a new way for users to communicate with them. If you’re a YouTube creator, this may sound familiar. YouTube has a Twitter account called @TeamYouTube. And it is a Twitter account that you can tweet at and ask questions about your account.

Instagram copied the model, and they have a new Twitter account called @InstagramComms. But remember that it is most likely that interns or low-level workers handle the Twitter account. So the chances are that they respond to all of your questions are few to none.

However, it’s still the proper channel to communicate with Instagram. So if you have questions about press or new Instagram features, that is where they will be communicating with you.

Interact with Adam Mosseri’s

The CEO of Instagram, Adam Mosseri, hosts a weekly questionnaire on his Instagram. He allows users to submit questions to him, most of which he answers.

Every Friday, he posts an Instagram story sticker that says, “Ask me your questions.” Also, he does get around to answering a good majority of these questions. Adam even answers the hard-hitting questions. So if you’re feeling lucky, head over to his Instagram account @mosseri .

Use Email To Contact Instagram

The last way to contact Instagram with your burning questions is by using the simplest way of emailing them. And that email is [email protected]. If you have a question, simply email them at the given email. After that, wait for them to get back to you.

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Use The Instagram Facebook Page

The Instagram Facebook page lets you send Instagram any message. So you could just go to the official Instagram page on Facebook and send a message to Instagram.